Orders:
1. What to do if I cannot find the required model in the product section?
Our research team designs tempered glass protectors for the latest mobile phone models each week. If you cannot find the required model, contact us, and we will inform you if we are planning to make it in the future.
2. What is the lead time for the production?
The lead time for the production depends on the order quantity. Generally, we deliver it within 15 days after complete payment.
3. What are the types of tempered glass you offer?
We offer different types of tempered glass such as HD Clear, anti-spying privacy, Anti-blue ray, matte-finished, 4D, 3D curved.
4. What kind of packaging you offer?
Tempered glass, as the name suggest is a piece of glass and is fragile thus, we adopt highest level of safe packaging keeping intact the shape and size of every single piece. For bulk orders, we deliver goods in hard corrugated boxes having thick polystyrene (thermocol) layer from inside. Also, every single piece is kept in foam cover to avoid dust and other outside particles.
5. What is the delivery time for a particular model type after its launch?
Our team consists of professional engineers, designers equipped with cutting edge technology responds agile and fast to customer needs. It takes 10 days only from the date of launch, to deliver its most precise screen protector.
Shipping & Returns:
1. What are the different shipping methods for the products?
Zeenx uses different shipping methods, which the customer can select while ordering. We also do international shipping to various countries at a minimal cost.
2. What is the shipping time of the products?
The product usually gets shipped within 3 to 7 business days after placing your order. However, the total time also depends on the order amount.
3. Can I return my product?
Tempered glass, as the name suggest is a piece of glass and is fragile also following the industry standards we say no to returns.
4. When will you deliver my product?
Delivery time for bulk orders is 10 to 15 days. But in the case of customized packaging, the delivery time varies from 15 to 20 days, including the packaging production.
Payment:
1. What are the different payment methods you accept?
Zeenx offers multi-payment gateways to the customers in the following ways.
- PayPal
- Credit or Debit Card
- Cash on Delivery
- UPI payment
- Bank transfer
- Net Banking
2. Is your website safe for online payment?
Yes, our website https://www.zeenx.in/ is safe for online transactions as it comes with SSL security with encryption. All your credit card numbers, CVV, and passwords will remain protected.